service

Frequently Asked Questions

Don’t see an answer to your questions here?

Call us  +30 2289 027388
+30 6981 21817
(Mobile/Whatsapp/Viber)

or drop us a message at
[email protected] 

 

how do i get a quote?

  1. Simply register or login to your account
  2. Navigate to a product page of your choice and click ‘Add to quote list’ on the page to add to list.
  3. When you have finished adding products to your quote list navigate to the quote page via the link on the product page ‘view your quote list’ or alternatively via the ‘Shop’ menu under ‘Shop all – View my quote list’
  4. Once you are on the quote page, review the products in the table, enter your details and information in the contact form and hit submit! We endeavor to get back to you within 3-5 business days!

what payment methods do you offer?

We accept payments by American Express, Visa, Apple Pay, MasterCard,  PayPal, Bank Transfer, Payment Link. For further information about payments using PayPal, please visit www.paypal.com.

delivery in europe & worldwide

We can ship to virtually any address in the world!

When you conclude your order we will handle the professional packaging and we will get quotations from transportation companies to offer you the best option.

The shipping and delivery fees are based on the weight and volume of your packaged items. 

Following the completion of your purchase, we will contact you via email for the available shipping options and costs in order.

changes to product

Product changes are only made in the store within 14 days.

terms and conditions

INTELLECTUAL/CREATIVE PROPERTY

a. All work, images, design contained within this website and corresponding social media platforms is © 2022 Art Luxury Design by Kelly Vorrea unless otherwise noted and may not be copied, downloaded, blogged, distributed, or reproduced in any form without the express written consent of Art Luxury Design by Kelly Vorrea. The Items contain intellectual property that is owned by Us and/or that is licensed to Us. This includes, but is not limited to, the contents, layout, design, colours, appearance, graphics and imagery of the Product, Content, Materials and Goods as well as all copyrights, trademarks, trade secrets, patents and other intellectual property contained in the Items (hereinafter “Company IP”).

b. You hereby acknowledge and agree that, as between Us and You, We own all intellectual and creative property rights in the Items and that nothing in these Terms amounts to a transfer of any intellectual property rights from Us to You.

c. You hereby acknowledge and agree not to use the Company IP for any unlawful or infringing purpose.

d.You hereby acknowledge and agree not to reproduce or distribute the Company IP in any way, including electronically or via registration of any new trademarks, trade names, service marks or Uniform Resource Locators (URLs) without express written permission from Us.

e. You hereby acknowledge and agree that by adding, posting or uploading any Content on the Product (hereinafter “Your Content”), you grant Us a worldwide, irrevocable, perpetual, non-exclusive, royalty-free and transferable right and licence to use Your Content in any way We choose. This licence includes a right and licence to:

I. reproduce, copy, alter or make derivate works from Your Content in any way We choose; and

II. display, communicate to the public, broadcast or transmit Your Content in any way We choose; and

III. authorise any other person, company or organisation to use Your Content in any way We choose.

f. You represent and warrant to Us that You have all necessary rights to grant the licences and to provide the consents set out in this clause in relation to “Intellectual property”.

g. All of the provisions of this clause in relation to “Intellectual property” shall survive any termination of these Terms.

Failure to comply with these rules, as listed above, is illegal and will result in prompt legal action.